Rick Wartzman, Executive Director. In addition to his duties at the Drucker Institute, Rick writes “The Drucker Difference” column for Bloomberg Businessweek online. A collection of his columns, What Would Drucker Do Now?, was published by McGraw-Hill in 2011. He’s also the editor of The Drucker Lectures: Essential Lessons on Management, Society, and Economy, published by McGraw-Hill in 2010.
Email: rick.wartzman@cgu.edu
Zachary First, Managing Director. Zach leads the design and delivery of the Drucker Institute’s executive forums and advising practice, and oversees its licensing and business development. He joined the Drucker Institute after a 10-year career in higher education research and administration. He served as the inaugural assistant dean at Olin College, which was founded in 2000 with a $430 million gift from the F. W. Olin Foundation in order to reinvent engineering education. Zach received his B.A. in philosophy from Haverford College, and his masters and doctorate degrees in higher education from Harvard University. His doctoral dissertation research focused on the connection between presidential tactics and college and university performance. He is a fellow of the National Forum on the Future of Liberal Education and a trustee of the Children’s Center at Caltech, a nonprofit that provides early childhood and preschool education to the Caltech and Pasadena communities.
Email: zachary.first@cgu.edu
Joseph A. Maciariello, Academic and Research Director. In addition to his work at the Institute, Joe is the Marie Rankin Clarke Professor of Social Science and Management at the Peter F. Drucker and Masatoshi Ito Graduate School of Management at Claremont Graduate University. He is the author most recently of Drucker’s Lost Art of Management, written with Karen Linkletter. Joe has also abridged and updated Drucker’s 1973 classic, Management, Tasks, Responsibilities, Practices, which was released by HarperCollins in early 2008 as Management: Revised. In addition, Joe collaborated with Peter Drucker to publish The Daily Drucker and The Effective Executive in Action, three Internet executive development modules entitled Leading Change and two articles on management in the social sector. He has written three articles providing a systematic, integrated description of some of the major works of Peter Drucker: “Peter F. Drucker on a Functioning Society” (Leader to Leader, Summer 2005), “Mastering Peter Drucker’s The Effective Executive” (Leader to Leader, Summer 2006) and a book chapter, “Peter F. Drucker on Executive Leadership and Effectiveness” (in Leader of the Future 2). He teaches the course “Drucker on Management” for MBA and Executive MBA students and has developed the Drucker Curriculum, which is in use around the world.
Email: joseph.maciariello@cgu.edu
Alec Faggen, Business Development Manager. Alec was promoted to her current role in 2011 after joining the Drucker Institute in 2010 as a program assistant. She is responsible for supporting the Institute’s management-training licensees around the world. She earned her B.A. in neuroscience from Pomona College, where she focused on the relationship between pesticides, thyroid disease, and Parkinson’s disease. Alec also conducted research at City of Hope in immunochemistry and provided therapy to children with Autism at The Claremont Autism Center. She is serving in her sixth year as a mentor for Uncommon Good. Hailing from Philadelphia, Alec was in a West Virginia circus for four years where she performed on the flying and double trapeze and has scuba dived around the world.
Email: alec.faggen@cgu.edu
T.A. Frank, Blogger. In addition to his work writing for the Drucker Exchange, Tom is a special correspondent for The New Republic and an editor at Zócalo Public Square. He has also been an editor at the Washington Monthly. Prior to entering journalism, he worked in Los Angeles in the field of corporate social responsibility monitoring, visiting factories in California and around the world to assess their labor conditions. Tom earned a B.A. in East Asian studies from Columbia University in 2000. In the 1990s, he played bass for the rock band Jonathan Fire-Eater, and he’s always happy to meet the odd soul who’s heard of it.
Lawrence Greenspun, Senior Program Manager. Lawrence arrived at the Institute with a background in education and community service as well as freelance writing and editing. As a teacher, Lawrence spent more than two decades in public, private, and religious school systems, serving in roles ranging from first grade teacher to principal of a Hebrew high school and junior college. More than 20 years ago, Lawrence integrated community service within the educational programs at his school, and he has worked extensively with City Year and the Penn-Edison Partnership in Philadelphia. As the director of Main Line Writing & Educational Services (later La Jolla Literary Services), Lawrence assisted academics, entrepreneurs, professionals, and students with their writing and editing needs. After graduating from the University of Pennsylvania with a B.A. in Religious Studies, Lawrence served a stint on the Philadelphia Eagles media relations staff before embarking on his career in education.
Email: lawrence.greenspun@cgu.edu
Jamie Jones, Strategic Marketing Manager. Jamie grew up in Southern California and, at a young age, started working for her family’s custom fabrication and industrial filtration business. She earned bachelor’s degrees in both Environmental Studies and Geology from the University of California at Santa Barbara. After college, she returned to the family business, worked her way up to operations manager and helped grow and then sell the business to a multinational corporation in 2005. In her spare time, Jamie is pursuing an MBA in Sustainable Management at Presidio Graduate School in San Francisco. In addition to doing her best to make the world a better place, Jamie is an avid backpacker in the Sierra Nevada mountains.
Email: jamie.jones@cgu.edu
Bridget Lawlor, Archivist. Bridget received her M.A. in archival studies and history from Claremont Graduate University. She recently served as an intern with the A.K. Smiley Public Library where she worked with accessioned collections for Abraham Lincoln and the Civil War era. Bridget’s responsibilities at the Smiley Library included cataloging a newly donated Abraham Lincoln collection. She is a recipient of CGU’s Ida Lloyd Crotty fellowship, which supports an outstanding woman scholar in the arts or humanities. Bridget earned her undergraduate degree from California State University, San Bernardino in Modern European History where she conducted primary research on international laws prohibiting Holocaust denial.
Email: druckerarchives@cgu.edu
Laura Roach, Director of Development. Laura joined the Institute in 2011 with more than decade of wide-ranging fundraising experience. She most recently served as Senior Regional Development Director for one of the world’s leading environmental organizations, Conservation International. Prior to that she worked in development for health care programs, the performing arts and political campaigns. She serves on the Board of Trustees for the Children’s Center at Caltech and is active in the Greater Los Angeles Chapter of the Association of Fundraising Professionals. Early in her career, Laura was able to pay her way through college by rolling cigars while working in marketing for a cigar distributor.
Email: laura.roach@cgu.edu
Phalana Tiller, Communications Manager.Phalana came to the Institute with a diverse background in education, freelance writing and the performing arts. She has lobbied for public welfare reform with APWA in Washington, D.C., taught and developed curriculum for SIECUS in New York City, and performed in various film, theater and television productions in Los Angeles. She worked most recently as a humanities teacher at Camino Nuevo High School in the MacArthur Park neighborhood of Los Angeles. Phalana received her B.A. in History and M.A. in teaching from the University of Virginia. She currently serves as a legislative ambassador for the American Cancer Society.
Email: phalana.tiller@cgu.edu








